The typical scenario in companies is usually characterised by a heterogeneous workplace:
- several tools using proprietary user administration and log-on mechanisms
- high administrative effort required to make all relevant information accessible
- relevant information hard to find
- data and documents are distributed within various information silos so that information in different systems is not linked with each other
- research and navigation across systems is rarely possible
- data pre-processing is insufficiently supported
Exactly for environments like these Arexera offers the Arexera Information Access Framework for development of complex Information Access Solutions using modular technology.
Fast access to the right information at the right moment usually needs more than just a search engine. Regular search engines focus on handling unstructured information. This information is pre-processed and put into an index that can then be accessed by queries. Documents are mostly handled through preconfigured processes.
Information Access is more than search
A more general Information Access Technology includes handling structured and unstructured data. Besides search as such added functionality as classification, information extraction, generation of meta data, keyword extraction, summarizing, information routing, language detection, use of dictionaries, thesauri and ontologies play a crucial role. The process is not supposed to analyse information once and just put it in an index. Export in different systems or directly in other processes has to be supported. This is why complex information access problems usually cannot be handled by preconfigured processes.
Moreover Arexera combines company-internal with publicly available information and enhances company-specific indexes with internet research containing blog search, search in discussion forums and RSS feeds.